Employee Retention

Avoid silent frustration that leads to premature quitting.
Many new employees are excited about their new job once they start working. However, once the honeymoon period ends an employee’s morale and motivation can wane because silent frustration begins. This may lead to premature quitting. This 2-hour workshop teaches employees the hidden and often subtle reasons that cause them to disengage and abruptly leave employment. Have your staff learn to appropriately assert themselves in a manner to receive coaching and feedback that improves performance. Employees learn to appropriate methods to assert self in order to take initiative on projects to receive reinforcement, reward and recognition.

Propelling my career forward: The Dos & Don’ts
Employees want to grow and prosper in a new work environment and often are unaware of how to do so, but they need to be equipped with the skills to assert themselves in order to achieve those goals. Employees want to grow and prosper in a new environment, but they need to be equipped with the skills to assert themselves in order to achieve those goals. This one-hour workshop instructs employees on strategies that propel their career forward. Thinking out of the box, branding my career, requesting feedback, seeking mentors inside and outside of work walls, knowing when to pursue additional training/education/certification, being a better team player and how to position oneself for promotion are included in the curriculum.

Managing Conflict with Colleagues and Supervisors.
Conflict is inevitable, and it is appropriate to arm your employees with conflict resolution tools to create a culture of collegiality. While employees want to work in a collegial environment that fosters respect, cooperation, trust and growth, it is wise to prepare them for conflict that may arise at work. In this two-hour workshop, employees will learn strategies to detect when conflict is brewing, how to disarm it with healthy communication and trust and how to work well with everyone in the office.

Communication

Effective Communication
Too often instead of listening, we focus on our point of view and phrasing our next statement to have the greatest impact. When an employee is closing a sales deal, communicating with a manager or colleague, or placing an in-bounds sales order, it is important that they are focused on what the other person is saying to be certain there is no “communication drops.” This one-hour workshop will discuss why it’s vital to be SILENT in order to LISTEN. Additionally, employees will learn to temper their impulse to talk over someone else, learn how to listen for key details, to understand what is being communicated and the role paraphrasing plays in ensuring their message has been heard.

Harmful Non-Verbal Communication
Most communication is non-verbal in nature. Oftentimes, individuals are not aware that their non-verbal language is communicating subliminal messages to their peers. This one-hour workshop teaches employees to recognize harmful communication practices that paralyze the growth of their relationship with potential clients, managers and co-workers. Employees are challenged to replace those faulty communication patterns with body language that expresses openness, acceptance, positivity and a willingness to share. Employees will exit the workshop more conscious of the messages they do and don’t want their body language to send.

Assertive, Aggressive, or Passive-Aggressive: What’s the difference? Which one to use?
Healthy communication is vital to managerial and employee relations. However, many managers and employees are uncertain as to what categorizes as assertion, aggression or passive-aggression and when is it appropriate, if at all, to communicate using these methods. For the most part, passive aggressiveness is not accepted in the workplace, however, managers and employees need to learn strategies to use when a co-worker behaves in this manner. This one-hour workshop defines the different types of communication styles, their respective pros and cons and when and when not to use these communication strategies when trying to express your thoughts and ideas.

Motivation

Beyond External Rewards: Fostering Intrinsic Motivation in Employees
Engaged employees are vital to In this one-hour workshop, supervisors learn why employees underperform at work, how relying on external rewards to motivate employees is ineffective and ways to foster and maintain engagement and passion using impactful work and intrinsic motivators.

Getting Motivated to Get the Job Done
All employees face difficulty reaching their career or personal goals. Motivation drives us to get the job done to achieve success. However, it’s natural for motivation to wane when the journey gets tough. In this one-hour workshop, employees will learn what are the typical motivational killers that impair their ability to perform and climb the corporate ladder. Employees will also learn strategies to gain more autonomy in their work, the necessity to tackle one job at a time, how to balance work and life and creating a support group to stay charged to get the work done.

Cultural Sensitivity Training

Businesses communicate, meet, and do business now more than ever with customers and companies all over the world. It’s imperative that employees learn best practices to effectively interact and communicate with citizens from diverse backgrounds. In this two-hour workshop, employees will learn culturally sensitive best practices to build rapport, improve communication and trust, and minimize misunderstandings with customers. These strategies will improve their confidence as they build customer relationships to help grow the business.

Millennial Employees

New Generation of Employees: Decreasing the Disconnect between Millennials and Their Supervisors
The newest generation of employees entering the workforce is the Millennial. These tech savvy workers frustrate many supervisors with their sense of entitlement and other generational differences. This 1-hour workshop gives supervisors a better understanding of Generation Y and Generation C. Supervisors also learn strategies to mentor this generation to be more productive and effective communicators workers to ensure the job gets done.

Bullying in the Workplace

Eliminating bullying in the workplace
Employees often complain how the workplace is similar to the drama of high school. This workshop teaches why and how to recognize the early signs of bullying, how bullying is demonstrated, and how it is harmful to all parties involved and how to. Employees will learn how to stick up for themselves and professionally expose the bully. Additionally, employees learn how being collegial compassionate towards their fellow colleagues to reduce the likelihood of bullying.

Substance Abuse in the Workplace

Warning Signs of Employee Substance Abuse
Substance Abuse is a chronic, progressive disease that is fatal if not treated. Employees use a variety of methods to self-medicate in order to manage stress in their lives, homes and workplace. Substance abuse negatively impacts a company’s bottom line by affecting attendance, lost productivity and increase in worker’s compensation claims. In this 2 hour workshop, supervisors will learn the prevalence of abuse, signs that an employee may be abusing or addicted to an illicit substance, and the different types of drugs employees abuse. Employers will learn strategies and recommendations to help their employees get treatment for their addictions.